10 Salesforce Facts we bet You Never Knew

Salesforce is a powerful and widely-used customer relationship management (CRM) tool that has helped countless businesses manage their customer interactions and drive growth. While many people are familiar with the basics of Salesforce, there are some surprising facts about the platform that may surprise even experienced users. In this article, we will explore ten Salesforce facts you never knew.

1. Salesforce was founded in an apartment in San Francisco

Salesforce was founded in 1999 by Marc Benioff and a team of fellow software executives in an apartment in San Francisco. The company has since grown to become a global leader in cloud-based CRM software, with over 150,000 customers worldwide and more than 50,000 employees.

2. Salesforce was the first cloud-based CRM platform

When Salesforce launched in 1999, it was the first cloud-based CRM platform on the market. This allowed businesses to manage their customer data and interactions from anywhere, at any time, without the need for expensive on-premises software or hardware.

3. Salesforce is a major player in the artificial intelligence (AI) space

Salesforce has been investing heavily in AI technology in recent years, with the acquisition of several AI companies and the development of its own AI platform, Einstein. Einstein is designed to help businesses make smarter decisions by analyzing large amounts of data and providing actionable insights.

4. Salesforce has its own coding language

Salesforce uses its own coding language, called Apex, which is similar to Java. Apex is used to write custom code that extends the functionality of Salesforce and integrates it with other software systems.

5. Salesforce has a large and active community of developers

Salesforce has a thriving community of developers who create and share custom applications, tools, and extensions that enhance the functionality of Salesforce. These developers are supported by a robust ecosystem of third-party tools and services that integrate with Salesforce.

6. Salesforce is highly customizable

One of the key advantages of Salesforce is its ability to be highly customized to meet the unique needs of businesses in various industries. With a range of customization tools, including Apex code, Visualforce pages, and Lightning Components, businesses can tailor Salesforce to their specific workflows and processes.

7. Salesforce has a strong focus on giving back to the community

Salesforce has a strong corporate social responsibility program, with a focus on giving back to the community. This includes donating 1% of its equity, 1% of its employees’ time, and 1% of its products to charitable causes, as well as supporting employee volunteerism and sustainability initiatives.

8. Salesforce offers a wide range of certifications

Salesforce offers a range of certifications that validate the knowledge and skills of developers, administrators, and other professionals working with the platform. These certifications are highly valued in the job market and can help individuals advance their careers in the Salesforce ecosystem.

9. Salesforce has a powerful mobile app

Salesforce’s mobile app allows users to access their CRM data and work on the go, from anywhere, at any time. The app provides full access to all the features of Salesforce, including reporting, dashboards, and customization tools, making it a powerful tool for sales teams and other mobile workers.

10. Salesforce is committed to sustainability

Salesforce is committed to reducing its environmental impact and has set ambitious sustainability goals to achieve net-zero greenhouse gas emissions by 2050. The company is also a member of the Renewable Energy Buyers Alliance and has committed to sourcing 100% renewable energy for its global operations.

In conclusion, these ten Salesforce facts showcase the depth and breadth of the platform, as well as its commitment to innovation, sustainability, and social responsibility. With its powerful customization tools, mobile app, and AI capabilities, Salesforce is well-positioned to continue to be a leader in the CRM space for years to come.